Privacy Policy
Last updated: January 2025
1. Introduction
VisaBridge Law ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services, in accordance with the UK GDPR and the Data Protection Act 2018.
2. Information We Collect
We collect information you provide directly to us, such as when you contact us, book a consultation, or use our eligibility assessment tool. This may include your name, email address, phone number, nationality, immigration history, and details about your immigration circumstances. We also collect certain technical data automatically, including your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your personal information to: provide legal advice and immigration services; respond to your enquiries; process consultation bookings; improve our website and services; comply with our legal and regulatory obligations. We do not sell, rent, or otherwise share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) performance of a contract — when you engage our services; (b) legitimate interests — to improve our services and communicate with you; (c) legal obligation — to comply with our regulatory duties as a law firm regulated by the SRA; and (d) consent — where you have provided explicit consent.
5. Data Retention
We retain client files for a minimum of 6 years from the date of the last action on the matter, in accordance with our professional obligations. General enquiry data is retained for 12 months from the date of enquiry, after which it is securely deleted.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our systems are regularly reviewed and updated in line with best practices.
7. Your Rights
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request erasure of your data; object to or restrict processing; data portability; and withdraw consent. To exercise these rights, please contact our Data Protection Officer.
8. Contact
For all data protection enquiries, or to exercise your rights, please contact our Data Protection Officer at demo@visabridgelaw.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.